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[ NNSquad ] RBS Glitch Highlights IT Challenges

RBS Glitch Highlights IT Challenges

http://j.mp/LYjEoq  (Wall Street Journal)

  "A computer glitch that left millions of Royal Bank of Scotland Group
   PLC clients without access to their money underscores the challenge
   that banks face as they try to offer cutting-edge online services to
   attract customers while keeping costs as low as possible to appease
   investors.  As the RBS computer debacle crept into its eighth day
   Wednesday, the partly state-owned bank faced continued scrutiny over
   the problems that the bank said were caused by a software upgrade."

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Lauren Weinstein (lauren@vortex.com): http://www.vortex.com/lauren 
Co-Founder: People For Internet Responsibility: http://www.pfir.org 
 - Data Wisdom Explorers League: http://www.dwel.org
 - Network Neutrality Squad: http://www.nnsquad.org 
 - Global Coalition for Transparent Internet Performance: http://www.gctip.org
 - PRIVACY Forum: http://www.vortex.com 
Member: ACM Committee on Computers and Public Policy
Lauren's Blog: http://lauren.vortex.com
Google+: http://vortex.com/g+lauren / Twitter: http://vortex.com/t-lauren 
Tel: +1 (818) 225-2800 / Skype: vortex.com
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