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[ NNSquad ] LG Smart TV found sending viewing info to LG, tells customer "live with it"
LG Smart TV found sending viewing info to LG, tells customer "live with it" http://j.mp/1eh9htS (Doctor Beet) This information appears to be sent back unencrypted and in the clear to LG every time you change channel, even if you have gone to the trouble of changing the setting above to switch collection of viewing information off ... It would easily be possible to infer the presence of adult content or files that had been downloaded from file sharing sites. My wife was shocked to see our children's names being transmitted in the name of a Christmas video file that we had watched from USB ... "Further to our previous email to yourself, we have escalated the issues you reported to LG's UK Head Office. The advice we have been given is that unfortunately as you accepted the Terms and Conditions on your TV, your concerns would be best directed to the retailer. We understand you feel you should have been made aware of these T's and C's at the point of sale, and for obvious reasons LG are unable to pass comment on their actions." - - - LG customer service tells the guy to "complain to your retailer." Let's see how long this attitude stands! --Lauren-- Lauren Weinstein (email@example.com): http://www.vortex.com/lauren Co-Founder: People For Internet Responsibility: http://www.pfir.org/pfir-info Founder: - Network Neutrality Squad: http://www.nnsquad.org - PRIVACY Forum: http://www.vortex.com/privacy-info Member: ACM Committee on Computers and Public Policy Lauren's Blog: http://lauren.vortex.com Google+: http://google.com/+LaurenWeinstein Twitter: http://twitter.com/laurenweinstein Tel: +1 (818) 225-2800 / Skype: vortex.com _______________________________________________ nnsquad mailing list http://lists.nnsquad.org/mailman/listinfo/nnsquad