NNSquad - Network Neutrality Squad
[ NNSquad ] Comcast announces technician "stalking" app
Comcast announces technician "stalking" app
http://corporate.comcast.com/comcast-voices/my-account-app-technician
"This is how it works. Customers with scheduled appointments will be
alerted through our App when our technician is about 30 minutes away
from arriving at their house, and will be able to track this
technician's progress on a map. We're hoping this will prevent our
customers from just needing to sit at home and wait. They can check
the app from the office, or wherever they are, and head home when they
see we're on our way. If we are running late, which can happen if our
tech gets tied up at someone else's house, we will let folks know that
too, and provide real-time status updates so they can plan
accordingly."
- - -
So not only will this apparently allow you to stalk Comcast techs, but
also (apparently) other Comcast customers he visits. Now that's progress!
--Lauren--
Lauren Weinstein (lauren@vortex.com): http://www.vortex.com/lauren
Founder:
- Network Neutrality Squad: http://www.nnsquad.org
- PRIVACY Forum: http://www.vortex.com/privacy-info
Co-Founder: People For Internet Responsibility: http://www.pfir.org/pfir-info
Member: ACM Committee on Computers and Public Policy
I am a consultant to Google -- I speak only for myself, not for them.
Lauren's Blog: http://lauren.vortex.com
Google+: http://google.com/+LaurenWeinstein
Twitter: http://twitter.com/laurenweinstein
Tel: +1 (818) 225-2800 / Skype: vortex.com
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