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[ NNSquad ] Re: Neutrality in Perspective
Date: Tue, 13 Nov 2007 09:51:52 -0800 From: "Nick Weaver" <email@example.com> Subject: [ NNSquad ] Re: Neutrality in Perspective To: "Lauren Weinstein" <firstname.lastname@example.org> Cc: email@example.com Message-ID: <firstname.lastname@example.org> Content-Type: text/plain; charset=ISO-8859-1
I must disagree.
Even the evil phone company offers business grade services where you can run your own services, not have ports filtered, and get you people with a remote clue on the other end of the line.
Yeaaaaa.... have you talked to the monkeys at the phone company lately?
My first question to the group was: "Does anyone here know anything about TCP/IP??"
I got 5/5 answers ---- "no".
So how am I supposed to troubleshoot a TCP/IP problem with a bunch of top tier support guys who can't even spell it?
In the end, it turned out to be a configuration that was made on a server "somewhere", "someplace", "sometime last august"... no one knew for sure.
SBC's solution? *I* had to buy a different DSL/Modem (which meant switching to one of their Routers from an Efficient Networks SpeedStream Modem which was working in concert with my NetScreen 5xp (not your typical D-Link/NetGear/Linksys FW) flawlessly until THEY broke things)
That was the end for me with SBC. The time I wasted doing their job for the additional $x/month for my premium line.
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