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[ NNSquad ] Re: [OT?] NN definition(s?)

At 08:33 AM 11/15/2007, Jonas Bosson wrote:

>You missed to answer my suggestion on how to limit bandwidth in a more net-neutral way using a monthly/periodical cut-off instead of using service/target-filters.

I did not address this because it's simply out of the question. Users depend upon our service. Cutting them off altogether can actually cause danger to life and limb, especially if they need our service to find out about weather events or use us for VoIP and expect to place emergency calls that way. We don't even cut off users who do not pay their bills without first trying to call and e-mail and snail mail, to make sure we do not incur this liability. The one time we will cut a connection immediately is if it threatens OTHERS' ready access to the network.

>PS I get the feeling that you are trolling here, since you are against clear definitions for Internet neutrality. 

Au contraire. I am very much for clear definitions of "network neutrality." So far, it seems that some people have a far too expansive definition, which includes being allowed to do absolutely anything and consume infinite bandwidth at zero cost.

>Your 1995:ish web page seems to indicate that you are running a very small ISP-shop. 

Our Web page is not "1995-ish." It is, however, screen reader friendly; hence its simplicity. We have several visually impaired and blind users and have great respect for that community.

>Apparently you are afraid that your customers have different expectations from what you deliver. DS

Actually, we generally meet or exceed our customers' expectations. It's the unreasonable demands (and I say "demands," not expectations) of some on this list that we do not and will not meet, because they would be suicide for our business. And we're not afraid of anything, or we wouldn't be in this business.

--Brett Glass, LARIAT.NET