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[ NNSquad ] Comcast Launches Data Usage Meter

Reliable user-accessible Internet data usage metrics are of course
increasingly important as bandwidth/usage caps are deployed by ISPs.

I assume however that most or all ISPs' "usage meters" will not be
providing information to users about the amount of data used by ISPs'
own digital content (e.g. digital video) flowing over the same
circuits, since that data is not subject to any ISP-imposed
bandwidth/usage caps, so customers don't have the necessary "need to
know" for this information.  Uh, right?

NNSquad Moderator

----- Forwarded message from Dave Farber <dave@farber.net> -----

Date: Tue, 1 Dec 2009 12:27:07 -0500
From: Dave Farber <dave@farber.net>
Subject: [IP] Comcast Launches Data Usage Meter
Reply-To: dave@farber.net
To: ip <ip@v2.listbox.com>

Begin forwarded message:

> From: Jason Livingood <jason_livingood@cable.comcast.com>
> Date: December 1, 2009 12:01:29 PM EST
> To: Dave Farber <dave@farber.net>
> Subject: Comcast Launches Data Usage Meter

> Dave - For IP if you wish:
> Today we announced the start of a pilot market deployment of our data 
> usage meter for our High-Speed Internet Service. This deployment begins 
> today for customers in Portland, Oregon. We announced this on our blog 
> (at 
> http://blog.comcast.com/2009/12/comcast-data-usage-meter-launches.html 
> ), on our network management page (at 
> http://networkmanagement.comcast.net and 
> http://networkmanagement.comcast.net/datausagemeter.htm) in an email to 
> customers in the pilot market sent today, and on two web forums (our own 
> at 
> http://forums.comcast.net/comcastsupport/board/message?board.id=5&thread.id=114335 
>  and Broadband Reports at 
> http://www.dslreports.com/forum/r23419689-Data-Usage-Meter-Launched).  
> An extensive list of FAQs can be found on our help site, as the index 
> updates (at 
> http://sitesearch.comcast.com/?q=data+usage+meter&cat=ccentral).
> Since we know many of our customers will be curious about how the usage 
> meter works, we commissioned an independent analysis of the usage meter 
> by NetForecast, Inc.  Their report on the system is available on their 
> website (at 
> http://netforecast.com/documents/NFR5101_Comcast_Usage_Meter_Accuracy.pdf 
> ).
> The pilot market deployment follows employee testing of the meter this 
> past summer.  We selected Portland because it is an area where we have a 
> single Cable Modem Termination System (CMTS) platform, enabling us to 
> control for that variable in the pilot (many markets have several 
> different CMTS platforms).
> Customers can view the usage meter by logging into Customer Central (at 
> http://customer.comcast.com) and clicking on the “Users and Settings” 
> tab.  From there, click on “View details” in the “My devices” section 
> (located toward the upper right hand of the screen) and that will go to 
> the meter page. You can see what the usage meter looks like at 
> http://networkmanagement.comcast.net/datausagemeter.jpg.
> Our systems update the meter approximately every three hours, and it  
> displays in whole Gigabytes (GB), shown over a calendar month (not a  
> billing cycle) rounded down to the nearest GB.
> Much more detail can be found in the forum and Network Management page 
> links noted above.
> Regards
> Jason Livingood
> Internet Systems Engineering
> Comcast

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----- End forwarded message -----