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[ NNSquad ] Re: [IP] Steve Jobs: Google TV Will Go the Way of TiVo and Roku. And other twisting and winding paths


Can you forward me the actual email so I can see how they sent it?

We've been through the issues with port 25 blocking on this list not long
ago so I won't revisit the issue except to note the date of implementation
is Q1 2009 -- it seemed like another of the stale web pages that are so
common on their site. If they really cared they could monitor and contact
people with a phone call if necessary. Why do I need a static IP address to
send mail? 

So I went through a lot of effort to get to my webmail account which is,
apparently different from my normal Verizon billing account and from my
subaccounts for HBOGo. The process involved fail redirects in Firefox but at
least it finally worked in IE. All I got was a notice welcoming me to their
webmail. So I set (another) email forwarding to avoid missing any future
messages ... if any.

On the way I learn my account has changed from 20/20 to 25/15. There is also
an offer to "upgrade" my account to use Yahoo or AOL mail -- which mail
address would Verizon use to notify me? I can't help but think of the
Excite@Home assumption that the phone company would be my portal.

This only reinforces my sense that Verizon's policies work fine for a phone
company with customers all using the services the way Verizon envisions them
but not the Internet which allows for exploration by not over-defining the
path. I've already pointed out other problems with Verizon's approach in
http://rmf.vc/?n=FiOSRealityCheck.

-----Original Message-----
From: Dave Kristol [mailto:dmk-nnsquad@kristol.org] 
Sent: Saturday, June 05, 2010 08:39
To: nnsquad@nnsquad.org
Cc: bob2-39@bobf.frankston.com
Subject: Re: [ NNSquad ] Re: [IP] Steve Jobs: Google TV Will Go the Way of
TiVo and Roku. And other twisting and winding paths

On 06/04/2010 11:53 AM, Bob Frankston wrote:
> [...]
> PS: Speaking of twisting winding passages. Verizon just started 
> blocking port 25 so this message didn't go out till I guessed what was 
> wrong. The problem occurred while I was traveling to /All Things 
> Digital!/ I got a panicked call from my wife saying her email wasn't 
> going out. So I remoted in to my desktop and thence her machine and
corrected the problem.
> 
> How do normal people deal with this? Would they even know to see mail 
> stuck in "outgoing"? What about devices that have port 25 wired-in for 
> error reporting? I long ago gave up trying to directly contact with 
> other sites' port 25. This is another example of challenge in trying 
> to wend ones way through the twisting and winding passages in the 
> hills and valleys of the ancient land of tele-communications.

In fairness to Verizon, they actually announced that in email to customers
on 5/4:

Email Program Users (Outlook®, Thunderbird, Mac Mail, etc)

     * If you use a non-Verizon account such as Gmail, Hotmail, Yahoo or AOL
to send your emails through a program like Outlook®, Thunderbird or
MacMail, you will need to make a simple change to your 'Server Port Number'
setting in your email account - change the 'Server Port 25' 
setting to 'Server Port 587' setting. Visit www.verizon.net/port25 for the
quick and easy instructions on how to modify this setting.

Dave Kristol