NNSquad - Network Neutrality Squad

NNSquad Home Page

NNSquad Mailing List Information


[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[ NNSquad ] Re: United blames 5 hour computer outage on "network connectivity issue"

Whatever the reason is this should be a wakeup call for responsible
engineering. What if this had been a real emergency ...

Perhaps the problem is that we have too few failure so accept complacent
engineering which is brittle rather than resilient. Why, for example, isn't
there sufficient local information to board and operate planes even if there
is an outage. Failure is always an option.

Whether it's a rat chewing a wire or a woman in Georgia stealing copper or
cat (especially one that likes to sit on my keyboard and lean against the
on/off button my monitor) these need to be taken in stride and not shut down
the entire system.

I wonder who many fire departments use Google maps and expect them to work
when the communications networks are out?

-----Original Message-----
From: nnsquad-bounces+nnsquad=bobf.frankston.com@nnsquad.org
[mailto:nnsquad-bounces+nnsquad=bobf.frankston.com@nnsquad.org] On Behalf Of
Lauren Weinstein
Sent: Saturday, June 18, 2011 13:56
To: nnsquad@nnsquad.org
Subject: [ NNSquad ] United blames 5 hour computer outage on "network
connectivity issue"

United Airlines blames 5 hour computer outage on "network connectivity
http://j.mp/iWp4Zu  (This message in Google Buzz)

 - - -

http://j.mp/kvDxid  (NPR Article)

United's explanation is a bit vague, but luckily through my own sources
I've been able to obtain photographic evidence of the actual cause:

http://j.mp/m865A7  (Lauren's Blog [JPG])

Lauren Weinstein (lauren@vortex.com): http://www.vortex.com/lauren
Co-Founder: People For Internet Responsibility: http://www.pfir.org
 - Network Neutrality Squad: http://www.nnsquad.org
 - Global Coalition for Transparent Internet Performance:
 - PRIVACY Forum: http://www.vortex.com
Member: ACM Committee on Computers and Public Policy
Blog: http://lauren.vortex.com
Twitter: https://twitter.com/laurenweinstein
Google Buzz: http://j.mp/laurenbuzz
Tel: +1 (818) 225-2800 / Skype: vortex.com