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[ NNSquad ] Re: United blames 5 hour computer outage on "network connectivity issue"
Whatever the reason is this should be a wakeup call for responsible engineering. What if this had been a real emergency ... Perhaps the problem is that we have too few failure so accept complacent engineering which is brittle rather than resilient. Why, for example, isn't there sufficient local information to board and operate planes even if there is an outage. Failure is always an option. Whether it's a rat chewing a wire or a woman in Georgia stealing copper or cat (especially one that likes to sit on my keyboard and lean against the on/off button my monitor) these need to be taken in stride and not shut down the entire system. I wonder who many fire departments use Google maps and expect them to work when the communications networks are out? -----Original Message----- From: firstname.lastname@example.org [mailto:email@example.com] On Behalf Of Lauren Weinstein Sent: Saturday, June 18, 2011 13:56 To: firstname.lastname@example.org Subject: [ NNSquad ] United blames 5 hour computer outage on "network connectivity issue" United Airlines blames 5 hour computer outage on "network connectivity issue" http://j.mp/iWp4Zu (This message in Google Buzz) - - - http://j.mp/kvDxid (NPR Article) United's explanation is a bit vague, but luckily through my own sources I've been able to obtain photographic evidence of the actual cause: http://j.mp/m865A7 (Lauren's Blog [JPG]) --Lauren-- Lauren Weinstein (email@example.com): http://www.vortex.com/lauren Co-Founder: People For Internet Responsibility: http://www.pfir.org Founder: - Network Neutrality Squad: http://www.nnsquad.org - Global Coalition for Transparent Internet Performance: http://www.gctip.org - PRIVACY Forum: http://www.vortex.com Member: ACM Committee on Computers and Public Policy Blog: http://lauren.vortex.com Twitter: https://twitter.com/laurenweinstein Google Buzz: http://j.mp/laurenbuzz Tel: +1 (818) 225-2800 / Skype: vortex.com