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[ NNSquad ] Netflix's lost year: The inside story of the price-hike train wreck 

Netflix's lost year: The inside story of the price-hike train wreck

http://j.mp/NmHzzF  (CNET)

   "One year ago tomorrow, CEO Reed Hastings took the first of a series of
    missteps that angered customers and nearly derailed his company.
    Current and former employees disclose what went wrong."

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--Lauren--
Lauren Weinstein (lauren@vortex.com): http://www.vortex.com/lauren 
Co-Founder: People For Internet Responsibility: http://www.pfir.org 
Founder:
 - Data Wisdom Explorers League: http://www.dwel.org
 - Network Neutrality Squad: http://www.nnsquad.org 
 - Global Coalition for Transparent Internet Performance: http://www.gctip.org
 - PRIVACY Forum: http://www.vortex.com 
Member: ACM Committee on Computers and Public Policy
Lauren's Blog: http://lauren.vortex.com
Google+: http://vortex.com/g+lauren / Twitter: http://vortex.com/t-lauren 
Tel: +1 (818) 225-2800 / Skype: vortex.com
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