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[ NNSquad ] Almost Human: The Surreal, Cyborg Future of Telemarketing

Almost Human: The Surreal, Cyborg Future of Telemarketing 

http://j.mp/1cZt1CH  (Atlantic)

    Instead, a call-center worker in Utah or the Philippines is pressing
    buttons on a computer, playing through a marketing pitch without
    actually speaking. Some people who market these services sometimes
    call this "voice conversion" technology. Another company says it's
    "agent-assisted automation technology."

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Lauren Weinstein (lauren@vortex.com): http://www.vortex.com/lauren 
Co-Founder: People For Internet Responsibility: http://www.pfir.org/pfir-info
 - Network Neutrality Squad: http://www.nnsquad.org 
 - PRIVACY Forum: http://www.vortex.com/privacy-info
Member: ACM Committee on Computers and Public Policy
Lauren's Blog: http://lauren.vortex.com
Google+: http://google.com/+LaurenWeinstein 
Twitter: http://twitter.com/laurenweinstein
Tel: +1 (818) 225-2800 / Skype: vortex.com
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